Stitch Hire Privacy Policy
Privacy Policy Stitch Hire we respect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stitch-hire.com.au
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy.
Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification.
Any data that can be used to identify you as an individual is considered personal information. This could include your name, address, date of birth, details about your devices, payment information, and even how you use a website or an online service.
If you click on any links to third-party sites or services from our site, please be aware that their own privacy policies will apply. Therefore, you should read the policies of those sites and services to find out how they manage personal information. This Privacy Policy does not cover your activities after you have left our site.
This policy is effective as of 24 February 2023.
Last updated: 24 February 2023.
Information we collect
The information we collect can be divided into two types: data given to us voluntarily and data obtained automatically. The former refers to any information that you actively give us when using our services and promotions. The latter refers to any data sent by your device when accessing our products and services.
'Voluntarily provided' information signifies any information you meaningfully and actively provide us when using or participating in any of our services.
'Automatically collected' information refers to any information automatically sent by your devices while accessing our products and services.
Log Data
When you access our website, your web browser may send standard data to our servers. This data may include your device’s IP address, browser type and version, the pages you visited, the time and date of your visit, the time spent on each page, and other related details.
Additionally, if any errors occur while you are using the site, we may collect data about that particular error, including technical information about the device, what you were attempting to do, and other related details. You may or may not be made aware of the error when it occurs.
Please be aware that this data, while not necessarily personally identifying by itself, can be combined with other data to identify individual persons.
Device Data
Whenever you visit our website or use our services, we may collect data about your device, including;
The type of device
Operating system.
The exact data we collect may vary depending on the settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to find out what information they make available to us.
Personal Information
We may request personal information such as your name, email, social media profiles, date of birth, phone/mobile number, and home/mailing address when you subscribe to our newsletter or when you contact us.
Sensitive Information
Personal information that is more sensitive and therefore is given additional protections is referred to as ‘sensitive information’ or ‘special categories of data.’ Examples of this type of information include details about your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation, sexual practices or sex life, criminal records, health information, or biometric information.
We may collect certain types of sensitive information about you, such as:
sexual orientation
criminal records
Right to work in Australia/VISA
This information will be collected only after obtaining your consent. We will use and disclose this information only when allowed, required, or authorised by law.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
When using the website, we may collect personal information from you:
register for an account
sign up to receive updates from us via email, text and social media channels
use a mobile device or web browser to access our content
contact us via email
social media, or on any similar technologies
When you mention us on social media.
We may collect, hold, use, and disclose information for the following purposes:
Providing our inform's core features and services
Contacting and communicating with you
Texting you weekly texts with new jobs – this can be individually opted out of
Carrying out analytics
Market research, and business development
Advertising and marketing
Considering your employment application
Enabling access and use of our website
Associated applications, and associated social media platforms
Internal record keeping and administrative purposes
Complying with our legal obligations and resolving disputes
Security and fraud prevention, and technical assessment.
Personal information will not be further processed in a manner that is incompatible with these purposes. We may combine personal information that was either voluntarily provided by you or automatically collected with general information or research data that we receive from other trusted sources. For example, our marketing and market research activities may give us data and insights which we can use to make our site better and improve your experience on it, by combining it with information about how you use our site.
Security of Your Personal Information
We will take commercially acceptable means to protect the personal information you provide to us, but we cannot guarantee that no loss or theft, as well as unauthorised access, disclosure, copying, use or modification, will occur.
You should take appropriate steps to protect your personal information and passwords, and we advise that no method of electronic transmission or storage is 100% secure.
Children’s Privacy
We do not target our products or services at children under the age of 13, nor do we knowingly collect personal information from them.
Disclosure of Personal Information to Third Parties
We may disclose personal information to a parent, subsidiary, or affiliate of our company; third-party service providers for the purpose of enabling them to provide their services; our employees, contractors, and/or related entities; our existing or potential agents or business partners; credit reporting agencies, courts, tribunals, and regulatory authorities in the event of non-payment; courts, tribunals, regulatory authorities, and law enforcement officers as required by law; third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing; third parties to collect and process data; or an entity that buys, or to which we transfer all or substantially all of our assets and business.
Third parties we currently use include;
Google analytics
Twilio
International Transfers of Personal information
We may transfer, store, and/or process your personal information in Australia, Asia, Europe, or other places where our partners, affiliates, and third-party providers maintain facilities.
These countries may not have the same data protection laws as the one you provided the information in. If your personal information is transferred to third parties in other countries, we will ensure the transfer follows applicable law and that the information is protected according to this privacy policy.
Your rights and Controlling Your Personal
Your Choice: If you choose not to provide us with personal information, it may impact your use of our website or the services and products available through it. However, if you do give us your personal information, you are consenting to us collecting, using, holding, and disclosing it in accordance with this privacy policy.
Information from third parties: If we receive personal information about you from someone else, we will protect it according to this privacy policy. If you are giving us personal information about someone else, you must have their consent to do so.
Marketing permission: If you have previously given permission to us to utilize your personal information for direct marketing, you can change your mind at any point by getting in touch with us using the contact details provided.
Access: You can ask for information about the personal data we have about you.
Correction: Please contact us if the information we hold about you is incorrect, outdated, incomplete, irrelevant, or misleading. We will take steps to make sure the information is correct, complete, up-to-date, and appropriate.
Non-discrimination: We will not deny you goods or services, charge you different prices, or give you a different level or quality of goods or services because you exercise any of your rights concerning your personal information. Unless your personal information is necessary to provide you with a specific service or offer (such as providing user support), we will not discriminate against you.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you think that we violated a data protection law and want to file a complaint, please give us the full details of the alleged breach through the contact information provided below. We will investigate your complaint quickly and will respond to you in writing with the results of our inquiry and the measures that we will take to address your grievance. You also have the right to contact a regulatory body or data protection authority regarding your complaint.
Unsubscribe: If you would like to be removed from our email database or stop receiving communications from us (including marketing communications), please reach out to us using the contact information provided in this privacy policy or use the opt-out feature in the communication. We may need to ask for some additional information from you in order to verify your identity.
Use of Cookies
By using 'cookies', we can gather information about you and your activity on our website. A cookie is a tiny piece of data that our website stores on your computer which is checked each time you visit. This way, we can better understand how you use our site. We can then provide you with content that is tailored to your preferences. To learn more, please read through our Cookie Policy.
Business Transfers
In the event that we are acquired, go out of business, or enter bankruptcy, we may transfer any data, including personal information, to any parties who acquire us. You acknowledge that this transfer may take place, and those parties may continue to use your personal information according to this policy, which they must abide by as it grants us ownership and use rights to the information.
Limits of our Policy
We are not responsible for the content or policies of external sites that our website may link to. Please note that we have no control over these sites and cannot accept liability for their respective privacy practices.
Changes to this Policy
We may alter our privacy policy at our own discretion to account for changes in our business practices, accepted standards, or legal and regulatory requirements.
Should we decide to make any changes, we will post them here at the same link you are using to access this privacy policy. If the modifications are extensive, or legally required, we will contact you (based on your selected preferences for communications from us) and all our registered users with the new details and links to the revised or modified policy.
If the law necessitates it, we will ask for your permission or give you the option to opt in or out of any new use of your personal information.
Additional Disclosures for Australian Privacy Act Compliance (AU)
International Transfers of Personal Information
You understand that if any third party discloses your personal information in a way which is not in accordance with the Australian Privacy Principles, you would not be able to seek redress under the Privacy Act. You acknowledge that some third parties may not be subject to the regulation of the Privacy Act and the Australian Privacy Principles.
Request of data
Any user that has signed up to the website can request for their data to be deleted or sent to themselves after verifying their identify with 100 points. The cost to do either these exercises will cost the user $100AUD for the labour required conduct these exercises.
Contact us
If you have any inquiries or worries about your privacy, you can reach out to us using the following information:
Stitch Hire Cookie Policy
At Stitch Hire, we use cookies to help enhance your experience with our website, https://www.stitch-hire.com.au. This cookie policy is part of our privacy policy and outlines the use of cookies between your device and our site. We also provide basic information on the third-party services we use and how they may utilize cookies as part of their service.
This policy does not cover their cookies. If you do not wish to accept cookies from us, you can configure your browser to refuse cookies from https://www.stitch-hire.com.au. Doing so may prevent you from accessing some of the content and services on our website.
What is a Cookie
When you visit a website, it may store a piece of data (called a cookie) on your device. This cookie contains information about the website, a unique identifier to identify your web browser when you return, data that is used for the cookie's purpose, and the length of time the cookie will last. Cookies allow sites to provide features such as logging in, tracking site usage, saving user settings, and personalising content. Depending on the source of the cookie, they can be referred to as either first-party cookies (set by the website being visited) or third-party cookies (set by other sites or companies). First-party cookies usually only track activity on the particular website, whereas third-party cookies may track activity across multiple websites.
Types of cookies and how we use them
Essential Cookies
It is essential that cookies are used in order for you to have a satisfactory experience on a website, as they enable features such as user logins, account management, shopping carts, and payment processing.
Performance Cookies
These cookies track anonymous, aggregated data on how you use the website during your visit. This helps us to understand user behavior, diagnose any issues, and make better decisions in order to improve our visitors’ experience of the website. These cookies may be set by us (first-party) or by a third-party provider; they do not collect any personal information.
Functionality Cookies
These cookies allow us to collect information about your device and any settings you may have set for the website you're visiting, such as language and time zone settings. This information helps us to provide you with tailored, enhanced, or optimized content and services. These cookies may be set by the website you are visiting (first-party) or by third-party services.
Targeting and advertising cookies
We do not use targeting/advertising cookies on our site in order to determine which promotional content is most relevant and appropriate to you and your interests. These cookies are usually set by the website you’re visiting (first-party) or by third-party services and can be used to limit the number of times you see an advertisement or to track you on other websites that use the same third-party service.
Stitch Hire Acceptable Use Policy
This acceptable use policy applies to the Products provided by Stitch Hire, under any ongoing agreement, to safeguard us, our customers, and the Internet community from unlawful, irresponsible and improper activities.
Customers who are found to be committing any prohibited acts can face account suspension or termination, and in serious cases, we may be required to report them to the legal authorities.
The policy was last revised on 28th February, 2023.
Fair Use
We provide our facilities under the assumption that you will use them according to our offer schedule. If your use is deemed to be excessive, you may be charged additional fees or have your capacity restricted. We do not tolerate any abuse, discrimination, or rights infringement that may be damaging to any group, individual, or resource. We expect our customers, and their users, to act with the same intention when using our products.
Customer Accountability
Our customers are responsible for the actions of themselves, anyone using our Products with the customer’s permission, and any unauthorised users due to the customer’s failure to put in place reasonable security measures. The customers agree to ensure that everyone using the Products complies with our policy and we reserve the right to take action if any of these parties violate our acceptable use policy without warning. No credit will be issued for any interruptions of service caused by a violation of this policy.
Prohibited Activity
Copyright infringement and access to unauthorised material
Our Products must not be utilized to transmit, distribute, or store any material in opposition to any applicable law.
This includes but is not limited to: any material that is protected by copyright, trademark, trade secret, or other intellectual property right without proper authorization; and any material that is obscene, defamatory, illegal, or violates export control laws. The customer is solely responsible for all material they upload, disseminate, transmit, create, or publish through or on our Products, and must obtain legal permission to use any works included in such material.
SPAM and unauthorised message activity
Our Products must not be used for the purpose of sending unsolicited bulk or commercial messages in violation of laws and regulations (“spam”). This includes, but is not limited to, sending spam, soliciting customers from spam sent from other service providers, and collecting replies to spam sent from other service providers.
We also prohibit the use of messaging lists or databases purchased from third parties and intended for unconfirmed, spam or unauthorised message purposes. All messaging lists run on or hosted by our Products must be “confirmed opt-in”, with verification of the address or telephone number owner’s express permission available at all times.
This spam and unauthorised message activity policy applies to messages sent using our Products, or to messages sent from any network by the customer or any person on the customer’s behalf, that refer the recipient to a site hosted via our Products.
Unethical, exploitative, and malicious activity
Our products may not be used to advertise, transmit, or otherwise distribute any software, programs, products, or services that violate this License Policy or the license policies of other service providers. This includes, but is not limited to, facilitating the sending of spam or launching network sniffing, pinging, packet spoofing, flooding, email bombing, or denial of service attacks.
Our products may not be used to access accounts or electronic resources that the group or individual attempting to access does not own the resource or is not authorized to access the resource.
Our products may not be used to intentionally or recklessly introduce viruses or malicious code into our products and systems.
Our products may not be used to intentionally participate in activities aimed at harassing other groups or individuals. The definition of harassment includes denial of service attacks, hate speech, advocacy of racial or ethnic intolerance, and any activity intended to threaten, abuse, violate, or discriminate against a group or individual.
Other activities that may be considered unethical, exploitative or malicious include:
Use (or attempt to use) our services to evade payment.
Use our facilities to obtain (or attempt to obtain) services from another provider for the purpose of avoiding payment.
Unauthorized access, alteration or destruction (or attempt to do so) of information about our customers or end users by any means or device.
Use our facilities to interfere with the use of our facilities and networks by other customers or authorized persons.
Post or transmit any content through the link that incites violence, depicts violent acts, depicts child pornography, or threatens the health and safety of any person.Acts or omissions that violate consumer protection laws and regulations.
Violation of anyone's privacy.
About this policy
This policy contains a non-exclusive list of activities and intentions that we consider unacceptable and inconsistent with our brand.
We reserve the right to change this policy at any time by posting the revised version on our website. Revisions will become effective on the earlier of: The date the customer used our product after publishing the revised version on our website or 30 days after publication of the revised version on the website.